Horizontal communication flows among employees at the same level. Which term describes this type of communication?

• A. Grapevine
• B. Horizontal
• C. Upward
• D. Diagonal

Answer: (B)

Horizontal communication refers to information sharing among people at the same hierarchical level. This peer-to-peer flow helps colleagues coordinate, update one another, and solve problems without involving supervisors. It differs from upward communication (subordinates to management) and diagonal communication (across different departments and levels). The grapevine is informal and typically rumor-driven, not the formal peer-to-peer channel described here. Since the scenario involves employees at the same level exchanging information, horizontal communication is the best fit.