What steps should be taken when a parcel data discrepancy is found between the tax roll and the property record?

• A. Investigate source data, verify against documents, correct the record, reissue notices if needed, and document the change.
• B. Ignore minor differences and wait for the next cycle.
• C. Delete the property from the roll.
• D. Notify the property owner and do nothing else.

Answer: (A)

When a discrepancy between the tax roll and the property record is found, treat it as a data integrity issue and follow a careful remediation process. Begin by investigating the source data to understand where the difference originated, then verify the information against supporting documents such as deeds, permits, appraisal notes, or prior assessments. If the discrepancy is confirmed, correct the record in the authoritative system, and if the change affects tax amounts or notices that have already been mailed, reissue those notices or bills as needed. Finally, document the change thoroughly so there is a clear audit trail showing what was found, what was changed, and why. This approach keeps the tax roll and the property record aligned, supports accurate taxation, and provides accountability. Ignoring differences, deleting the property, or only notifying the owner without making proper corrections would undermine data integrity and proper procedures.